About Cookies

Based on the EU Directive on Privacy and Electronic Communications 2002/58/EC and 2009/136/EC and subsequent national legislation, you need to give your consent to the website using cookies.Cookies are small computer files containing text that are stored on your computer so that services and functions will work on the homepage you are visiting, for example when you fill in forms, want to sign agreements or make use of various services. Vattenfall does not use cookies to record personal information and send spam.Please be aware that parts of the site will not function correctly if you disable cookies.First-party cookies and third-party cookiesFirst-party cookies are stored by the website when you enter its URL or click on a link that takes you to the website, such as goincharge.com. Third-party cookies are stored by parties other than the party who is responsible for the website. At goincharge.com, third-party cookies are set by our web analysis and statistics suppliers.

Session cookies - (temporary cookies)Session cookies are stored on your computer while you are visiting websites and are removed when you close the browser. Session cookies keep a record of which web browser you are using, which language, the line spacing and the typeface you have chosen.Temporary cookies on goincharge.com

Third-party cookiesGoogle analytics (6)


Third-party cookies from Google Analytics and Hotjar are stored when you visit goincharge.com. The cookies collect data without identifying individual visitors. The analysis programs gives us a general insight into how the website works, and whether it is easy to find information and services.

Google AnalyticsGoogle's tool for web analysis records the number of visitors, the time of the visit, whether the visitor has been to our site before, and which website referred the visitor to goincharge.com. Information, including IP addresses, are forwarded and stored by Google on servers in the USA.Cookies from Google :
utma expires after two years
utmb expires after30 minutes
utmc expires when the browser is closed
utmz expires after twelve months

UsabillaIf you have been browsing goincharge.com for a while, a new window containing a visitor survey will open. Participation is optional – you choose whether to answer questions about your visit and the website. You have the option of submitting your own opinions and suggestions for how the content can be improved.

Allow, block or remove cookies?Most web browsers have settings which allow cookies to be stored, but you can decide yourself whether you want to accept or remove cookies. For instance, you can choose to allow cookies from specific websites. Settings are made in your browser. To remove flash cookies, right-click on a flash object, choose Settings, click the folder icon and drag the bar to set the storage to 0.The following links open in a new window:
Managing cookies in Internet Explorer 6
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Internet Explorer 9
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Safari 5.1 (OS X Lion)

If you have any questions about cookies on goincharge.com, please complete our enquiry form. Select "General information" as your subject.

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